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Shipping & Returns

Shipping & Returns


Returns Policy

You may return most new, unopened apparels within 7 days.

 

Eligibility for returns

 

  1. If you have any size issues.

  2. If the product is damaged/defective, or a wrong product has been delivered, we will replace the order with the correct item. 

  3. Jewellery is neither exchangeable nor returnable in case of size issue. 

  4. Jewellery is exchangeable only if the product is damaged or the wrong product is delivered. 

 

Easy returns

 

  1. Inform us within 7 days of the delivery of the order.

  2. Items must be returned unworn, undamaged and unused, with all tags attached.

  3. The products must be returned with the tag in its original position.

  4. Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.

  5. All items brought from the clearance sale section are not eligible for returns/exchange/refunds


When exchange is not accepted?

  1. Exchange not accepted for color difference. 10% color difference may happen due to screen resolution and light

  2. Exchange is not accepted if the customer does not like the product. 



You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to any address in India. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.